china pool Casino & Sportsbook Terms
We at china pool provide gaming and betting services through an integrated platform available where local law permits. When you create an account on china pool, you agree to these Terms and Conditions. Our terms cover account opening, deposits and withdrawals, game rules, dispute resolution, and your rights and responsibilities as a user. We maintain separate Privacy Policy documentation that details how we handle your personal data.
Our service operates under jurisdiction-restricted access. Users are responsible for verifying that their access and use of china pool comply with their own jurisdiction's law. We do not offer services in countries or regions where online gaming and sportsbook betting are prohibited by local statute.
This document outlines core policies on account management, deposits via DANA, e-wallet, mobile banking, local payment, and bank transfer, withdrawal processing, market settlement, and how we handle disputes and complaints.
Account Opening and User Eligibility on china pool
To create an account on china pool, you must be an adult (18 years or older in your jurisdiction), have a valid email address or phone number, and reside in a supported region. During account opening, we verify your email or SMS, collect your name and date of birth, and assign you a username and password. You are responsible for keeping your login credentials confidential. If your account is compromised, notify our support team immediately via in-app chat or email.
Our account-opening process is designed to prevent duplicate accounts, money laundering, and fraud. We reserve the right to request additional identity verification (ID photo, selfie, proof of address) before accepting your first withdrawal. This KYC (Know Your Customer) step typically completes within 24 hours. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang follow the same verification process.
Deposits and Balance Management on china pool
We accept deposits from DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Deposits via mobile wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) credit to your china pool balance instantly. Bank transfers may take one to two hours depending on your sending bank. We do not charge deposit fees; your bank or payment app may apply their standard charges.
Once your balance credits to china pool, you can place bets on football markets (Liga 1, Piala AFF, Piala Indonesia, Premier League, Champions League), enter live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), play slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), or enter esports markets (Mobile Legends, Free Fire, PUBG Mobile). Your balance is held in your account under our custody and remains available until you request a withdrawal.
Withdrawals and Payout Processing
Withdrawals on china pool process to the same payment method you deposited with. Request a cashout via the app's Wallet section, confirm the amount, and our system queues the payout immediately. Processing times follow standard banking windows—typically one to three business days for bank transfers. Mobile wallet withdrawals (online payment, e-wallet, mobile banking, local payment) often credit faster, sometimes within hours, depending on the wallet operator.
We do not hold withdrawals artificially or impose processing fees beyond your bank's standard charges. If a withdrawal fails (e.g., due to an invalid account number), we refund the amount to your china pool balance within 24 hours. You can request a retry or request support to verify your payment details.
Game Rules, Market Settlement, and Dispute Resolution
Every market and game on china pool includes published settlement rules. Football match-winner markets settle on the final official result per league records. Total-goals markets settle on the official goal count recorded by the match official. Asian handicap and total markets use standard bookmaker rounding rules documented in our game-specific help sections. Slot spins are random and certified by independent third-party auditors; each spin is independent and has no bearing on the next.
If a match is cancelled, postponed, or abandoned, affected markets remain open until the new scheduled time or are voided and stakes refunded to your balance. Refunds process within 24 hours of cancellation confirmation. Esports markets settle per the official tournament organizer's result. If a match is replayed or overturned, our settlement follows the organizer's revised decision.
Our settlement process is transparent: we cite official sources (league websites, tournament announcements, payment processor records) when resolving disputes.
If you dispute a settlement or claim a technical error in your account, contact our support team in English via in-app chat or email. Provide details—market ID, bet timestamp, your reasoning. We investigate within 24–48 business hours and provide written reasoning citing official source records. If we agree an error occurred, we credit your account with the correct settlement amount. If we disagree, we provide our reasoning and details on how to escalate if you wish to pursue further.
Bonus Terms and Promotional Offers on china pool
When we offer promotional bonuses (e.g., new-customer welcome credits, seasonal tournament prizes), each promotion includes specific terms. Bonus credits are held separately from your main balance and may carry playthrough or eligibility requirements before you can withdraw them. We publish promotion terms before you claim any bonus. If you accept a bonus, you agree to those specific terms—including any rollover requirements, game restrictions, or expiration dates.
We reserve the right to adjust or cancel promotions at any time. If a promotion is cancelled, bonus credits not yet won revert to us. Promotional credits do not replace your real-money balance; they supplement it. We do not offer unlimited bonuses or guaranteed returns.
Account Suspension, Closure, and User Responsibilities
You can request temporary account suspension (7, 14, or 30 days) or permanent closure at any time via Settings or by contacting support. We honor suspension requests within 24 hours. During a suspension, your account remains locked—no deposits, withdrawals, or betting are permitted. Permanent closure is irreversible within your stated timeframe (or permanently if that option was selected).
We reserve the right to suspend or close your account if we detect suspicious activity, terms violation, duplicate accounts, or payment fraud. If we close your account, any outstanding balance is held pending verification of your identity and source of funds. This standard anti-money-laundering measure may require government-issued ID and bank statements.
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1
You are responsible for account securityYour duty
Keep your password confidential. Do not share login credentials. Report unauthorized access immediately.
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2
You verify legal complianceYour duty
Confirm that accessing china pool complies with your jurisdiction's law. We serve only supported regions.
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3
You use funds only from legal sourcesYour duty
Deposits must come from your own bank or payment account. No third-party or illicit-source deposits are permitted.
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You acknowledge no guaranteed outcomesYour duty
Gaming and betting carry risk of loss. No outcome is guaranteed. Play within your means.
Limitation of Liability and Indemnity
We at china pool provide the platform "as is" subject to our technical capabilities and supporting infrastructure. We are not liable for losses due to technical outages, third-party payment processor failures, internet connectivity issues, or force majeure events beyond our control. If you experience a technical issue during a transaction, contact our support team with details. We investigate and resolve issues in good faith but do not guarantee compensation for every outage.
You indemnify china pool from any claims arising from your use of the platform in violation of these Terms, applicable law, or third-party rights. This includes claims by payment processors, governments, or other users if your conduct breaches the law or our policies.
Jurisdiction Notice and Governing Law
Services on china pool are available only in countries and regions where online gaming and sportsbook betting are permitted by applicable law. Users are responsible for verifying compliance with their jurisdiction's regulations before accessing our platform. We do not offer services in jurisdictions where such offerings are prohibited. If local law changes and makes our service unavailable in your region, we may suspend or terminate your account on notice.
These Terms are governed by the law of the jurisdiction where china pool operates. Users in Jakarta, Semarang, Bandung, Medan, and other Indonesian regions accept that local regulations may apply to disputes. In case of legal dispute, users agree to our dispute-resolution process (internal review followed by escalation to relevant regulatory bodies if applicable).
Changes to These Terms
We reserve the right to modify these Terms at any time. Material changes (e.g., new fees, new market rules, new KYC requirements) are communicated to users via email and in-app notification at least 14 days before taking effect. Your continued use of china pool after notice constitutes acceptance of modified terms. If you do not accept changes, you may request account closure and withdrawals of your balance.
Contact and Support
For questions about these Terms, account issues, market disputes, or technical support, contact our team in English via in-app chat or email. Our support team responds to chat inquiries within one hour during business hours (Jakarta timezone, Monday–Friday 08:00–18:00) and to emails within 24 hours. For urgent issues, use the in-app chat emergency option.